We respect your privacy
Our approach to your privacy
We
are committed to ensuring that your privacy is protected by complying with the
Australian Privacy Principles (APPs) in the Privacy Act 1988
(Cth) (Privacy Act).
This
Policy describes how DibbsBarker Lawyers collects, holds, uses and discloses
personal information consistent with the Privacy Act.
Collecting
your personal information
We collect personal information that is necessary
for us to provide and market legal services and products to you, for purposes
including:
·
managing, administering and improving
our IP Ready Product
·
administering legal services and
products provided to you
·
managing our relationship with you
·
advising you about legal
developments, our expertise and legal services and seminars and events that
might be of interest to you
·
monitoring or improving the use of
and satisfaction with our legal services
·
processing applications for
employment
·
meeting legal and regulatory
obligations.
We collect personal information of individuals who
are or are employed by:
·
users of our IP Ready Product
·
our clients and the beneficial owners
of our clients
·
business associates of our clients
and potential clients
·
our suppliers and contractors and
potential suppliers and contractors.
We
also collect personal information when a client requires us to do so, on their
behalf.
The kinds of personal information that we may
collect and hold includes your:
·
name
·
contact details, including address,
email address, landline and mobile numbers and facsimile number
·
role or position
·
qualifications, skills and expertise
·
interests.
Some
personal information that we collect is ‘sensitive information’. This includes
health information and information relating to political, trade, association or
board memberships, and details of any criminal record you may have.
We collect personal information directly from you
when:
·
you register and use our IP Ready
Product
·
you contact us (by email, phone or
written correspondence)
·
you instruct us to act for you and we
open a file and conduct a conflict check
·
you subscribe to our newsletters or
legal updates
·
you attend a seminar or event where
we are hosting
·
you provide us with your business
card
·
you purchase or subscribe to an
online service
·
you apply or register you interest
for employment.
We
may collect personal information about you from a third party, such as a client
or a person responding to our questions or inquiries. This may occur in
circumstances such as when our clients provide information about related or
adverse parties relevant to the advice or services we are providing, and when
we undertake a search or investigation.
If
you are a client and you do not provide information requested by us from time
to time, we may not be able to provide services to you or otherwise fulfil the
purpose for which we have requested the information.
Using
and disclosing your personal information
We may use or disclose your personal information
for the primary purpose for which it is collected including:
·
to manage, administer and improve our
IP Ready Product
·
to provide legal services to you, to
manage and account for legal services, and to enhance legal services
·
to communicate with you
·
to manage our relationship with you
·
to market legal services and products
to you
·
to purchase from you (if you are a supplier)
·
to assess your eligibility and
suitability for employment (if you are a job applicant)
·
to comply with our legal obligations.
Occasionally
we may use personal information to send you newsletters, legal updates, and
invitations to seminars and events. If you prefer not to receive these
communications, you can email us with 'unsubscribe' in the subject line of the
email and the name of the publication you wish to unsubscribe from. You may
also click the 'unsubscribe' option in our email communication.
By
registering and using our IP Ready Product you consent to the use by and our
disclosure of your personal information to AusBiotech Limited
ABN 87 006 509 726 and any of its officers, employees,
agents, representatives and contractors.
We may disclose your personal information to:
·
courts, tribunals and regulatory
authorities
·
parties related to a matter you have
with us
·
external service providers, agents
and contractors so that they can provide financial, administrative or other
services in support of our legal practice, including barristers, expert
witnesses, travel consultants, financial institutions, providers who assist us
with photocopying, archival, auditing, accounting, legal, business consulting,
email marketing, website and technology services
·
other parties, as our clients
request.
We
will disclose your information if required by law to do so.
We may disclose your personal information outside
of Australia as follows:
·
very occasionally our clients might
instruct us to provide personal information to foreign law firms for the
purpose of obtaining foreign legal advice, and if this situation arises,
disclosure of personal information will be based on a client’s specific consent
·
we may disclose personal information
to third party service providers who store personal information in countries
located outside of Australia (including in the USA, UK and countries in the
European Union). Our contracts generally include an obligation on these
providers to comply with Australian privacy law, and in particular the APPs.
Protection
of your information
We take reasonable physical, technical and
administrative steps to protect your information from misuse, interference and
loss; and unauthorised access, modification or disclosure, including:
·
taking our professional obligations
very seriously, including those relating to confidentiality and legal
professional privilege
·
restricted physical security to our
premises
·
firewalls and secure databases of
electronic records and documents, with restricted password access and protocols
for double authentication for remote access.
Access
to, and correction of, your personal information
You
can contact us to access your personal information. Unless we are subject to a
confidentiality obligation or some other restriction on giving access to the
information, including circumstances where we are permitted to refuse to give
you access under the Privacy Act, we will endeavour to provide you with access
within 30 days. We may charge you to provide access to the information. You may
seek access to the personal information that we hold about you by contacting
our Privacy Officer.
We
do our best to keep personal information accurate, complete and up to date. You
can seek correction of your personal information. We may correct the
information or, if we consider it more appropriate, note your request for
amendment with the information. If you think that any personal information we
hold about you needs to be corrected, please contact our Privacy Officer.
Complaints
If
you have any feedback or are concerned about the way we manage personal
information that we hold about you, or are concerned that we may have breached
your privacy and wish to make a complaint, please contact our Privacy Officer:
Email:
privacy@dibbsbarker.com
Address: GPO Box 983, Sydney NSW 2001
Phone: 02 8233 9500
DibbsBarker
will respond in writing to a written complaint within 30 days of receipt.
If the complaint remains unresolved, then you have the option of notifying the
Office of the Australian Information Commissioner (OAIC). Contact
details for the OAIC can be found at the website:
www.oaic.gov.au
.
Training
program
We
provide regular training to our employees about professional obligations,
including those relating to confidentiality, legal professional privilege and
privacy.
Changes
to our privacy policy
From
time to time it may be necessary for us to review and revise our privacy
policy. We reserve the right to change our privacy policy at any time. We may
notify you about changes to this privacy policy by posting an updated version
on our website.
By
using this website and by continuing to deal with us, you accept and agree to
the collection, use and disclosure of your personal information for the
purposes described in this privacy policy.